Privacy Policy

Confidentiality Policy for Content Management Platform

At Streamline & Edit, we are dedicated to protecting the privacy and security of our customers' data. This privacy policy outlines the collection, use, and safeguarding of information provided to us through our content management system (CMS) and associated services.

1. Information Collection

We collect data voluntarily provided by our customers for the purpose of using our CMS and associated services. This includes personal information such as names, email addresses, contact details, and any other information necessary for account creation and usage. Customers are responsible for obtaining consent from their clients or customers before storing any data in our CMS. We do not collect or store any data from individuals without their explicit consent.

2. Data Usage

The data collected is used solely for the purpose of providing and maintaining our CMS and associated services. This may include but is not limited to, account management, customer support, billing, and communication with customers. We do not use customer data for marketing purposes without explicit consent. Customer data is never sold, rented, or shared with third-party companies for marketing purposes.

3. Data Security

We employ industry-standard security measures to protect the confidentiality, integrity, and availability of customer data stored in our CMS. This includes encryption, access controls, firewalls, and regular security audits. Customer data is stored securely on our servers and is accessible only to authorized personnel for the purpose of providing and maintaining our services.

4. Information Sharing

We do not share customer data with third-party companies unless we have obtained explicit consent from the customer or are required to do so by law. Customer data may be shared with third parties for the purpose of providing our services, such as payment processing, hosting services, or customer support. However, such third parties are contractually obligated to maintain the confidentiality and security of customer data.

5. Age Restrictions

Customers must be at least 18 years old to purchase a package or create an account with Streamline & Edit. We do not allow individuals under the age of 18 to create their own accounts. However, parents or legal guardians may purchase a package and create an account on behalf of a minor. Such accounts must be under the direct supervision of the parent or guardian at all times. The parent or guardian assumes full responsibility for the account's use, including adherence to our terms of service and privacy policy. Streamline & Edit reserves the right to verify age and guardian status, and to terminate or suspend any account found to be in violation of these age restrictions.

Please be advised that this privacy policy applies to all customers utilizing our content management system (CMS) and associated services. By using our services, customers agree to abide by the terms outlined in this policy. It is the responsibility of customers to ensure compliance with all relevant data protection laws and regulations, including the Protection of Personal Information Act (POPIA) in South Africa. We reserve the right to update or modify this privacy policy at any time, and customers will be notified of significant changes via email or through our website. If you have any questions or concerns regarding our privacy practices, please contact us at hello@streamlineedit.com .

Disclaimer

6. Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and customers will be notified of significant updates via email.

7. Data Retention

We retain customer data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Upon termination of a customer's account, we will securely delete or anonymize their data in accordance with our data retention policies.

8. User Rights

Customers have the right to access, update, or delete their personal information stored in our CMS. They may also request a copy of their data or withdraw their consent for processing at any time. Requests for data access or deletion can be made by contacting our customer support team.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience on our website and CMS. These technologies may collect information such as IP addresses, browser types, and browsing behavior for analytics and personalization purposes. Customers can manage cookie preferences through their browser settings.

10. International Data Transfers

Customer data may be transferred and processed in countries outside of their jurisdiction, where data protection laws may differ. We take appropriate measures to ensure that such transfers comply with applicable data protection regulations and provide adequate safeguards for the protection of customer data.

11. Compliance with Laws

We adhere to all relevant data protection laws and regulations, including the Protection of Personal Information Act (POPIA) in South Africa. Customers retain the right to file a complaint with the appropriate data protection authority if they believe their rights have been infringed upon.

12. Contact Information

If customers have any questions, concerns, or requests regarding our privacy practices or this privacy policy, they can contact us at hello@streamlineedit.com , and our Data Protection Officer will assist them promptly.

13. Protection of Minors

Children under the age of 18 are not permitted to create their own accounts on our platform. Parents or legal guardians may open an account on behalf of a minor, but such accounts must be under direct adult supervision at all times. It is the responsibility of the parent or guardian to ensure appropriate use of the account and to protect the minor's privacy. We reserve the right to terminate or suspend any account if we have reason to believe it is being used by a minor without proper adult supervision. By creating an account for a minor, the parent or guardian agrees to our terms of service and privacy policy on behalf of the minor.

14. Content Standards

No blogs or content posted on our platform should promote hate speech or violate the laws or constitution of South Africa. We reserve the right to remove any content that violates these standards and to take appropriate action against customers who repeatedly engage in such behavior. We encourage our users to report any content that they believe violates these standards.